| FREQUENTLY ASKED QUESTIONS
What are the advantages of using Shuttle Bus to/from
airport?
- As you are sharing the shuttle with other passengers
who are also travelling to/from the airport; the cost
of travel is very economical for you when compared with
taxis. Just check our prices to your suburb in this
website.
- As we pickup a maximum of only ONE other addresses
apart from your own (if they fall within the one hour
time slot of your travel) while travelling to the airport;
you can be assured to reach the airport on time. If
no other pick up is there; then you get a TAXI SERVICE
AT A SHUTTLE PRICE.
- When you travel in large groups/with large amounts
of luggage; you could book a Shuttle exclusively for
your use to/from airport. Check our exclusive prices
to your suburb in this website.
- As the prices are fixed; you do not have to worry
about getting stuck in traffic, as the meter will be
ticking away in a taxi.
- On your arrival; we hold a white "sign board"
with your name. We also monitor flight arrivals hence
you could be rest assured of your travel back to your
home.
- The shuttle service is door-to-door; 24 hours a day,
all year round.
- If we are fully booked; we will contact you to inform
you about the same and suggest other ways of economical
travel to/from airport.
- Our drivers are friendly and courteous and even will
help you with your luggage.
Who are your target customers?
- People who have a little bit of time in their hands
and would like to save money.
- People travelling on a budget and value every dollar
they save.
- People travelling in a group or travelling with large
amounts of luggage.
- People who like an affordable and reliable service
to/from the airport.
- Corporate clients - who wish to save money where
there is a lot of staff travel involved while running
their day to day business,.
What is your Cancellation Policy?
- We expect at least a PHONE CALL cancelling your transfer
before 12 hours of your transfer being carried out.
- If you cancel less than 12 hours before the transfer;
we will bill you $20 as cancellation/administration
charge.
- All prepaid transfers the Cancellation Policy is as
under:
i. Notice prior to 48 hours
- Refund less $10 administration charges.
ii. Notice prior 24 hours - 48 hours
- Refund 50% of the transfer involved.
iii. Notice less than 24 hours - No Refund.
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